Office of the Independent Adjudicator

This section contains summaries of Decisions we have made. Although we treat each case on an individual basis, it may be helpful to look at these cases to see the types of complaint we can look at and the reasons for our decisions.

You will also find leaflets published by the OIA, the OIA Rules, the OIA Complaint Form information on the Pathway Project and our Annual Reports.

The general information given on the website is not intended to be a full guide to the Scheme. Please note that the Rules take precedence over other documents and the content of the website.